Terms of service

Overview

This website is operated by ARUKSA.

Throughout the website, the terms “we,” “us,” and “our” refer to ARUKSA.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service and any additional policies referenced on our website.

Products and Product Information

We make reasonable efforts to display our products, descriptions, dimensions, features, and photographs accurately.

However, actual product colors may appear slightly different depending on lighting, photography, screen settings, and device displays.

Minor variations in appearance, texture, hardware, or finishing may occur where applicable and do not necessarily constitute a defect.

Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices, promotions, discounts, and product availability may change without prior notice.

The price applicable to an order will normally be the price displayed at the time the order is placed, subject to correction of obvious errors.

Orders

Placing an order does not necessarily guarantee acceptance.

ARUKSA reserves the right to verify, refuse, limit, or cancel an order where reasonably necessary, including in cases of incorrect information, suspected fraud, pricing errors, stock issues, or repeated refusal of Cash on Delivery orders.

If an order that has already been paid for is cancelled by us, an appropriate refund will be arranged.

Product Availability

Products are subject to availability.

We make reasonable efforts to keep inventory information accurate, but an item may occasionally become unavailable after an order is placed.

If this happens, we may contact you to offer an alternative, exchange, or cancellation.

Shipping

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are not guaranteed and delays caused by courier services, weather, public holidays, remote locations, or circumstances outside our reasonable control may occur.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge and agree to the conditions stated in that policy.

Prohibited Use

You may not use our website for unlawful, fraudulent, abusive, or unauthorized activities, interfere with the operation or security of our website, attempt to obtain unauthorized access to our systems, or provide deliberately false information when placing an order.

Intellectual Property

Unless otherwise stated, ARUKSA's website content, branding, logos, graphics, written content, and original promotional materials are owned by or licensed to ARUKSA and may not be reproduced or commercially used without permission.

Changes to These Terms

We may update these Terms of Service when necessary. The latest version will be made available on our website.

Your continued use of the website following an update constitutes acceptance of the revised terms where applicable.